Accessible Taxi Feedback Form Online

This form is to provide a method for Oshawa citizens to report on-demand accessible taxicab delays. The information collected will be used to identify the on-demand accessible taxicab needs in Oshawa.

Please Note: If your taxicab was booked through Durham Regional Transit Specialized Services, do not fill out this form, you must contact their Customer Service directly at 905-668-7711 or by email drtspecialized@durham.ca.

If you have a taxicab complaint that is not about an on-demand service delay, please use the general service feedback form. For assistance contact Service Oshawa 905-436-3311.

Items marked with an asterisk (*) are required fields.

First Name: *
Last Name: *
Phone: *
Email:

Taxicab Company: *
Taxicab #: (If possible)

What date and time did you call for a taxicab?

Date that you called:
Month:
Day:
Time that you called:

What date and time did you request to be picked up?

Date requested: *
Month:
Day:
Time requested: *

What location did you request to be picked up from? *

How long did it take for the taxicab to arrive after the scheduled pick up time? *

Were you notified of a potential delay at the time you requested the taxicab?

Comments:

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Personal information on this form is collected under the authority of Section 11 of the Municipal Act, 2001, and will be used for the purpose of identifying the on-demand accessible taxicab needs in Oshawa . Questions concerning collection of personal information should be directed to the City of Oshawa’s Freedom of Information Co-ordinator, 50 Centre Street South, Oshawa, Ontario, L1H 3Z7 at 905-436-3311.